Interakt
ABOUT THE PARTNER
Interakt is a WhatsApp Business solution from Jio Haptik, designed to help businesses grow online sales and drive conversions at scale, built on the official WhatsApp Business API. It functions as a CRM, marketing tool, and sales channel, allowing businesses to manage customer conversations and automate tasks on WhatsApp.
How it can help you?
Waste 2 Wealth
Problem:
One of our clients is a reputed and registered facility to scrap vehicles. We were presented with the challenge to generate leads from a wide database of more than 10,000 contacts!
Solutions:
We used the power of Interakt to generate high quality leads for our client. We ran several engaging campaigns to create awareness amongst possible consumers and attained high intent leads by getting their vehicle details. Our campaigns also included several offers and schemes to already engaged consumers that prompted in conversions too.
Result:
Lots of Plots
Problem:
Our client in the real estate industry was facing issues in optimising their WhatsApp campaigns. For each campaign that they made, they had to manually send the WhatsApp messages which resulted in slow and inefficient movement of information. The customer expected quick response on WhatsApp for their basic queries such as:
- (a) Site Location?
- (b) What is the price?
- (c) When can I visit?
- (d) And many more…
Solutions:
We harnessed the power by Interakt’s auto-response tool to make instant replies to the customers’ basic queries which not only answered their question, but also, increased engagement by exploring other queries.
We were also able to acquire customer details of the customers who contacted us on WhatsApp by visiting our website.
By integrating WhatsApp with Facebook leads, we were also able to send instant WhatsApp messages to the new leads resulting in high engagement and increased lead authenticity.
Result:
Quality Engagement for a Quality Client
Problem:
One of our clients has a D2C brand of home textile goods such as pillows, comforters, bed sheets etc. They were not able to engage their existing customers or potentially new customers.
Solutions:
We integrated their e-commerce website with Interakt to create an ecosystem to nurture old and new customers via regular marketing efforts. Whether it was
- (a) Approaching customers with ‘Abandoned Cart’, or,
- (b) Sharing offers with existing customers
We were able to create far superior engagement resulting in quick answers and authentic traffic on their website. We got the customers to share UGC content in exchange of some discounts or coupon codes which helped in creating an authentic feel for their viewers on the client’s social media handles.
Result:
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