
Citizens faced delays and lack of transparency when booking appointments with the Municipal Corporation due to manual queue systems and poor appointment management.
We developed a user-friendly E-Token Management System that allows residents to book and manage appointments digitally. The system automates token generation, appointment tracking, and status updates for improved efficiency.
Citizens now experience faster, more transparent service at their convenience, reducing waiting times and simplifying municipal interactions with real-time updates and better process transparency.
Municipal Corporation Yamunanagar-Jagadhri (MCYNJ) is the civic body of the twin cities in Haryana, focused on urban development and citizen welfare. Developing a digital E-Token System for automated service token management with SMS communication with real-time monitoring and centralized service control on 55" LED TVs.
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